Welcome to Online Self Publishing!
These terms and conditions ("Agreement") govern your use of our website located at www.onlineselfpublishing.com and any services offered by Onlineselfpublishing. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website or services.
1. Acceptance of Terms
By placing an order, signing up, or otherwise using our services, you agree to abide by these Terms and Conditions. You also agree to provide accurate and complete information as required by Onlineselfpublishing.
You are not permitted to access or use this Website or Our services if you are under the legal age of consent in Your particular district. You understand and agree that in order to acquire any of Our products or services accessible on this Website or elsewhere, you must be of legal age.
By placing an order and/or making a payment, you acknowledge that you have read and understood these terms and conditions. You agree to be legally bound by these terms and conditions, which constitute the complete agreement between You and Onlineselfpublishing.
2. Definitions
- Website: Refers to the official platform of Onlineselfpublishing accessible at www.onlineselfpublishing.com.
- Customer, You, or Yours refers to you and/or any other person making an order on your behalf to Onlineselfpublishing.
- Company, We, or Our refers to Onlineselfpublishing, a business registered under the laws.
- Product refers to all services and goods delivered to the Customer in line with their Order by Onlineselfpublishing.
- Order refers to a Customer’s request to purchase services or products from Onlineselfpublishing.
3. Refund Policy
3.1 Change of Mind
- Customers may request a 100% refund before our team begins working on the project. If the request is made within 24 hours of purchase and no work has been initiated, a full refund will be provided.
- After 24 hours, a service charge and transaction fees may be deducted from the refund amount. A 100% refund will no longer be available.
3.2 Non-Compliance with Delivery Standards
- Customers may request a refund if the work does not meet the agreed-upon specifications. We offer unlimited revisions until the delivery meets expectations.
- If we are unable to meet your requirements after revisions, a mutually agreed-upon refund will be issued based on the extent of the deviation from the agreed terms.
3.3 Failure to Meet Delivery Deadlines
- If we fail to deliver the requested service on time after multiple attempts to resolve the issue, and documentation supports that the delay is due to our fault, a refund will be processed.
3.4 Refund Timeframe
- Refund requests must be made within 10 days after the delivery of the product. Any requests made after this period will not be considered.
3.5 Exclusions from Refunds
- Refunds will not be provided for minor issues such as typographical errors, formatting issues, or small delays caused by unforeseen technical issues.
4. Project Completion
- A project is considered complete if the customer does not request further changes or fails to respond within 10 days after delivery.
- After this period, Onlineselfpublishing is not responsible for any additional revisions or changes.
5. Personal Use & Copyright
- Onlineselfpublishing grants you ownership of the final product delivered. You are responsible for using the content legally and ethically.
- You agree to indemnify and hold the Company harmless from any legal issues arising from your use of the products or services provided.
6. Plagiarism & Ethical Use
- Plagiarism is strictly prohibited. We ensure all content provided is original and must be used ethically.
- Onlineselfpublishing will not support or participate in activities that involve plagiarism, fraud, or unethical use of the content.
7. Liability Limitations
- You agree to hold Onlineselfpublishing, its employees, officers, and affiliates harmless from any losses, damages, or claims arising from the use of the Website or services.
- We are not liable for indirect, punitive, or special damages related to the use of this Website, including failures caused by technical issues or events beyond our control.
8. Amendments
- Onlineselfpublishing reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and you are responsible for reviewing these terms regularly.
9. Contact Us
If you have any questions or concerns, please contact us at:
- Email: info@onlineselfpublishing.com
- Website: www.onlineselfpublishing.com